NexGen Construction Business Policies
1. Introduction
Welcome to NexGen Construction, your premier ADU specialist. We are committed to providing top-quality construction services while maintaining the highest standards of professionalism, integrity, and customer satisfaction. Our policies are designed to ensure a clear understanding of our processes, guarantee workmanship, and promote a safe working environment.
2. Licensing and Bonding
Licensing: NexGen Construction is fully licensed to operate in the state of California Our license number is [PENDING].
Bonding: We are a bonded construction company, which means we have secured a financial guarantee that protects our clients against incomplete or substandard work. Our bond number is [PENDING].
3. Workmanship Guarantee
Duration: NexGen Construction guarantees the quality of our workmanship for a period of two (2) years from the date of project completion.
Coverage: This guarantee covers defects in materials and workmanship that arise under normal use and service conditions. If any issues related to our workmanship occur within this timeframe, we will repair or correct the defects at no additional cost to you.
Exclusions: This guarantee does not cover:
· Normal wear and tear
· Damages caused by misuse, neglect, or unauthorized modifications
· Issues arising from natural disasters or other external factors beyond our control
· Materials or products supplied by the client or third parties not affiliated with NexGen Construction
Reporting Issues: To report any defects covered under this guarantee, please contact us at (424) 307-5454] or NexGenADU@gmail.com We will respond to your request promptly and schedule an inspection to assess the issue.
Resolution Process: Upon inspection, if the defect is determined to be covered under this guarantee, NexGen Construction will take the necessary steps to repair or correct the issue within a reasonable timeframe. All repairs will be carried out to meet our high standards of quality and craftsmanship.
Documentation: The terms of this workmanship guarantee are outlined in your contract and related documentation provided at the start of the project. Please retain all records and communications related to your project for reference.
At NexGen Construction, your satisfaction is our priority. We are committed to delivering superior results and ensuring the longevity and durability of our work. Thank you for choosing NexGen Construction as your trusted ADU specialist.
4. Safety Policy
Safety is a top priority at NexGen Construction. We adhere to all state and federal safety regulations and are committed to maintaining a safe work environment for our employees and clients. Our safety protocols include:
· Regular safety training for all employees
· Use of personal protective equipment (PPE)
· Strict adherence to safety guidelines on all job sites
· Immediate reporting and addressing of any safety concerns or incidents
5. Insurance
NexGen Construction is fully insured to protect our clients and our business. Our insurance coverage includes:
· General Liability Insurance: Covers property damage and bodily injury.
· Workers' Compensation Insurance: Provides coverage for employee injuries on the job.
· Professional Liability Insurance: Protects against claims of negligence or errors in our work.
6. Payment Policies
Payment Schedule: A detailed payment schedule will be provided at the start of each project. Typically, payments are divided into an initial deposit, progress payments, and a final payment upon completion.
Payment Methods: We accept various payment methods, including but not limited to credit cards, checks, digital payment, and bank transfers.
Late Payments: All invoices are due within 30 days of the invoice date unless otherwise specified in the contract.
Late Payment Fees:
· Interest: A late fee of 1.5% per month (18% annually) will be applied to any outstanding balance not paid within the 30-day term.
· Flat Fee: Alternatively, a flat late fee of $50 may be charged for each month a payment remains overdue.
Grace Period: A grace period of 7 days from the due date will be allowed before late fees are applied.
Reminder Notices:
· Initial Reminder: An initial reminder notice will be sent 5 days before the payment due date.
· Overdue Notice: If payment is not received by the due date, an overdue notice will be sent immediately, followed by subsequent reminders as necessary.
Collection Procedures:
· Escalation: Persistent overdue payments will result in escalation procedures, including phone calls and potential involvement of a collections agency.
· Legal Action: If necessary, NexGen Construction reserves the right to pursue legal action to recover overdue payments.
Payment Plans: For larger projects, payment plans can be established based on project milestones. These plans will be clearly outlined in the contract.
We appreciate your cooperation and timely payments, which allow us to deliver high-quality service and maintain project schedules.
7. Sustainability Practices
NexGen Construction is committed to sustainable building practices. We strive to minimize our environmental impact by:
· Using eco-friendly materials
· Implementing energy-efficient construction methods
· Recycling and properly disposing of construction waste
· Promoting green building certifications when applicable
8. Customer Privacy
We value your privacy and are committed to protecting your personal information. Any data collected during the course of our business relationship will be used solely for the purposes of completing your project and will not be shared with third parties without your consent.
9. Terms and Conditions
Scope of Work: All work will be performed as outlined in the signed contract. Any changes or additions to the scope of work will require a written change order signed by both parties.
Termination:
Termination for Convenience
Either party may terminate the contract for convenience with a [30-day] written notice. Upon termination for convenience, the following conditions apply:
· The terminating party will compensate the other party for work completed up to the termination date.
· Any reasonable costs incurred as a result of the termination will be reimbursed.
Termination for Cause
By NexGen Construction: NexGen Construction may terminate the contract for cause if the client fails to meet their contractual obligations, including but not limited to non-payment or interference with the work. The following conditions apply:
· NexGen Construction will provide a [7-day] written notice to the client specifying the breach and allowing an opportunity to cure the breach.
· If the breach is not cured within the specified period, NexGen Construction may terminate the contract and will be entitled to payment for work completed and any additional costs incurred due to the breach.
By the Client: The client may terminate the contract for cause if NexGen Construction fails to perform work according to the contract specifications or breaches any significant terms of the contract. The following conditions apply:
· The client will provide a [7-day] written notice to NexGen Construction specifying the breach and allowing an opportunity to cure the breach.
· If the breach is not cured within the specified period, the client may terminate the contract and withhold payment for incomplete or defective work. The client may also seek compensation for any additional costs incurred due to the breach.
Notice Period
· All notices of termination must be provided in writing and delivered via certified mail, or email with receipt confirmation.
Documentation and Record Keeping
· Both parties are required to maintain proper documentation of all communications, work progress, and financial transactions related to the project. This documentation will support any claims related to termination.
Dispute Resolution:
Negotiation
In the event of a dispute, both parties agree to first attempt to resolve the issue through direct negotiation. Either party may initiate negotiations by providing written notice to the other party outlining the nature of the dispute. The parties will have [30 days] from the date of the notice to negotiate and resolve the dispute.
Mediation
If negotiation fails to resolve the dispute, the parties agree to attempt resolution through mediation. Mediation will be conducted by a neutral third-party mediator selected by mutual agreement or through a recognized mediation service.
· Mediation Process: The mediator will facilitate discussions between the parties to help reach a mutually acceptable resolution. The mediator’s recommendations are non-binding unless both parties agree to the terms.
· Costs: The costs of mediation will be shared equally by both parties.
Arbitration
If mediation does not result in a resolution, the parties agree to submit the dispute to binding arbitration, except in cases where non-binding arbitration is preferred.
· Arbitration Process: Arbitration will be conducted in accordance with the rules of the [American Arbitration Association (AAA) or other specified arbitration service]. The arbitrator’s decision will be final and enforceable in a court of law.
· Arbitrator Selection: Arbitrators will be selected by mutual agreement or through the arbitration service.
· Confidentiality: All arbitration proceedings and decisions will be private and confidential.
Litigation
If the dispute cannot be resolved through negotiation, mediation, or arbitration, either party may pursue litigation as a last resort.
· Jurisdiction and Venue: Any legal proceedings will be conducted in the courts of Los Angeles County, and the parties agree to the exclusive jurisdiction and venue of these courts.
· Attorney’s Fees: The prevailing party in any litigation may be entitled to recover reasonable attorney’s fees and costs from the other party.
Documentation and Record Keeping
Both parties are required to maintain detailed records of all communications, negotiations, and proceedings related to the dispute. Proper documentation will support the resolution process and any potential claims.
10. Contact Information
For any questions or concerns about our policies, please contact us:
NexGen Construction & ADU Specialist
300 E. Hillcrest Blvd Unit 1353
Inglewood Ca, 90308
Email: NexGenADU@gmail.com
Website: www.nexgenconstractionspecialists.com
Thank you for choosing NexGen Construction as your ADU specialist. We look forward to working with you and creating your dream!
